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The
developers of the TES-Technicolor Enterprise Services (“TES”) website
at "www.convergent.com" and
other domain names managed by TES, have prepared this
privacy statement to inform visitors of TES's policy
and commitment to privacy on the web. Below are the guidelines
TES uses for protecting the information that you provide
us during a visit to our web site.
TES
only asks for specific types of information for those using the
web. In a few areas on our web site, we ask you to provide information
that will enable us to enhance your site visit or to follow up
with you after your visit. It is completely optional for you to
participate. For example, we request information from you when
you:
- Register
on www.convergent.com or other TES managed sites
- Provide
feedback in an online survey
-
Subscribe to a newsletter or a mailing list
In
each of the instances above, we may ask for your name, e-mail address,
phone number, address, type of business, customer preference information,
and customer number (if you have one), as well as other similar
personal information that is needed to register or subscribe you
to services or offers. In the case of newsletters or mailing lists,
you will be able to "unsubscribe" or "opt-out" of these mailings
at any time. We
use your IP address to administer our website and to assist us
in diagnosing potential problems with our server. All IP addresses
collected by our website help us to identify users and gather
broad demographic information.
TES
only uses your personal information for specific purposes.
The information you provide will be kept confidential
and used to support your customer relationship with TES.
Among other things, we want to help you quickly find information
at the Convergent managed sites and alert you to special offers,
updated information and other new products and services from TES.
TES's agents and contractors who have access to your personal
information and prospect information are required to keep the
information confidential and not use it for any other purpose
than to carry out the services they are performing for TES.
TES may enhance or merge your information collected at
its site with data from third parties for purposes of marketing
products or services to you.
You
can opt-out of receiving further marketing from TES at
any time.
We will send you information about our various products
and services, or other products and services we feel may be of
interest to you. Only TES (or agents working on behalf
of TES and under confidentiality agreements) will send
you these direct mailings. If you do not want to receive such
mailings, simply tell us when you give us your personal information.
Or, at any time you can easily opt-out of receiving further
marketing information from TES by sending us an email to:
privacy@TES.com. In the
subject line, simply put "opt-out".
TES
will not disclose your personal information to any outside organization.
Information regarding you (such as name, address and phone number)
or the products or services you acquire from us will not be given
or sold to any outside organization for its use in marketing or
solicitation.
TES wants to help you keep your personal information accurate.
You can have factual inaccuracies in this information corrected
by contacting privacy@convergent.com and
detailing in the text the types of changes requested.
Other things you should know about your privacy.
Other Technicolor and Third party Internet sites and services accessible through www.
convergent.com have separate privacy and data collection practices,
independent of us. TES has no responsibility or liability for these independent
policies or actions. You are solely responsible for maintaining the secrecy
of your passwords or any account information. While we strive to protect
your personal information, TES cannot ensure or warrant the security of any information
you transmit to us, and you do so at your own risk.
For more information about TES’s privacy or information usage guidelines,
contact us at privacy@convergent.com and put "Privacy" in
the subject line. Alternatively, you can contact us at:
Web Privacy
Technicolor Enterprise Services
190 Bluegrass Valley Parkway
Alpharetta, GA 30005
© 2008 Convergent Media Systems Corporation. All
rights reserved.
Use of this site indicates you accept the
Terms of Use.
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