FIELD SERVICES

Wherever You Are. We Are.

Rely on our technicians and nationwide network of certified and contracted affiliates to handle the on-site design and installation of your multi-media network no matter the size. Skilled, knowledgeable and the best in the business, our field services team will get you up and running quickly and seamlessly so you get the exacting results you demand. Should a problem occur down the road, we are back on the street and back at your site in a flash, with the tools, resources and know-how to quickly resolve any issue at any time.

NOC-Digital-Signage-Services-Convergent Field Services Digital Signage

Boots on the Ground On-Site Design, Installation and Repair

SCALABILITY

A field force of skilled technicians and a large, nationwide network of certified, contracted affiliates for worry-free design and installation of any size network

UP AND RUNNING QUICKLY

Our 45,000 square-foot facility allows for warehousing, configuring and staging of systems before shipping to save installation time on-site

TIMELY REPAIRS

In-field services representatives provide on-site services for quick repairs and resolution of issues for the highest level of uptime and customer experience

VALUE ADDED MAINTENANCE PACKAGE

We offer a comprehensive contract maintenance package that covers spares pool, equipment repair, on-site labor, shipping and handling and inventory management, providing exceptional savings over purchasing services separately

CONTRACTUALLY DEFINED SLAs

Technical performance reports are generated at defined intervals to measure how well we’re doing

51% of retailers note that getting new technologies rolled out to stores is a top operational challenge (RSR Research, May 2013)

WHITEPAPERS

From content strategy to industry specific best practices, learn how you can elevate the experience for your customers.

MORE INSIGHTS