NOC

Network Operations Center

Uptime All the Time

Rest easy that your digital signage solution is running as you intended with our Network Operations Center’s engineers and tech team keeping watch. On the job 24x7, we take a proactive approach and identify potential problems before they become actual problems by continuously monitoring your network to make sure all systems are go. Should an incident occur—no worries—we’ve got you covered. Our engineers immediately receive an alert and can resolve most issues remotely with diagnostic tools—pronto—end of story.

Help_Desk_051509-copy Network Operations Center

Elevating the Experience. That’s Our Mantra

MAXIMUM UPTIME

24x7 monitoring ensures the highest level of network uptime and customer experience

PROACTIVE APPROACH

Engineers receive an alert when an incident has occurred and have the capability to resolve most issues remotely with diagnostic tools before they become problems

TECHNICAL SUPPORT

Help desk provides Level 1, 2, and 3 support by tech team and most issues can be resolved remotely

TOP NOTCH TECHNICIANS

Technicians are cross-trained on a wide range of technologies and have access to your “as-built” drawings for each of your locations

SYSTEM REPORTS

We identify, track and trend potential problem areas, cause and effect relationships and recommend the course of action that best benefits your company going forward