The developers of the Convergent website at “www.Convergent.com” and other domain names managed by Convergent, have prepared this privacy statement to inform visitors of Convergent’s policy and commitment to privacy on the web. Below are the guidelines Convergent uses for protecting the information that you provide us during a visit to our web site. PLEASE CAREFULLY READ ALL OF THE FOLLOWING GUIDELINES PRIOR TO USING THIS WEB SITE (“SITE”). IF YOU DO NOT AGREE WITH THESE PRIVACY GUIDELINES, DO NOT USE THIS SITE.
Convergent only asks for specific types of information for those using the web. In a few areas on our web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:
•Register on www.Convergent.com or other Convergent managed sites
•Provide feedback in an online survey
•Subscribe to a newsletter or a mailing list
In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, and customer number (if you have one), as well as other similar personal information that is needed to register or subscribe you to services or offers. In the case of newsletters or mailing lists, you will be able to “unsubscribe” or “opt-out” of these mailings at any time.
We use your IP address to administer our website and to assist us in diagnosing potential problems with our server. All IP addresses collected by our website help us to identify users and gather broad demographic information.
Convergent only uses your personal information for specific purposes.
The information you provide will be kept confidential and used to support your customer relationship with Convergent. Among other things, we want to help you quickly find information at the Convergent managed sites and alert you to special offers, updated information and other new products and services from Convergent. Convergent’s agents and contractors who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Convergent. Convergent may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
You can opt-out of receiving further marketing from Convergent at any time.
We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only Convergent (or agents working on behalf of Convergent and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing information from Convergent by sending us an email to: privacy@Convergent.com. In the subject line, simply put “opt-out”.
Convergent will not disclose your personal information to any outside organization.
Information regarding you (such as name, address and phone number) or the products or services you acquire from us will not be given or sold to any outside organization for its use in marketing or solicitation.
Convergent wants to help you keep your personal information accurate. You can have factual inaccuracies in this information corrected by contacting privacy@Convergent.com and detailing in the text the types of changes requested.
Our information technology team continuously reviews our information collection, storage and processing systems and our physical security practices to guard against unauthorized access. To protect your personal information from unauthorized access, alteration, disclosure or destruction we encrypt our on-line communications with you using SSL.
Only Convergent employees, contractors and agents who need to know personal information in order to process it are given access. All such persons are subject to written confidentiality agreements, and they are subject to discipline, up to and including termination, if they breach these obligations.
In spite of these protections, we all have to be aware that no on-line transmissions can ever be fully secure or error free, so while we take special care to protect your personal information, we encourage you to take special care when you decide what information you want to send to us.