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New Things to Think About in Digital Wayfinding for Hospitals

New Things to Think About in Digital Wayfinding for Hospitals

Think of the anxiety that comes with being lost. Now add a layer of fear and a good dose of nerves caused by dealing with medical tests, sickness and surgery – or coming to see friends and family coping with them. That’s what patients and visitors feel when they can’t find their way in a hospital. “To be sick and dealing with cancer issues in a building that is not user friendly is your worst nightmare,” said a patient quoted in a 2014 Wall Street Journal article on the topic. Statistics back up such anecdotal information from patients. According to Deloitte […]

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