With the rise of one-tap digital banking, financial institutions are rethinking branch banking and integrating digital technology, welcoming human interaction with digital banking inside their establishments.
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With the rise of one-tap digital banking, financial institutions are rethinking branch banking and integrating digital technology, welcoming human interaction with digital banking inside their establishments.
Here are five ways to get the most out of your digital signage solution: Digital signage is now commonplace in bank and credit union branches across North America. But how many of those networks are getting the most out of the marketing opportunity? When you look at the screens in your branches are you satisfied that they’re having a tangible impact on your business? Are they improving customer communication, enhancing the branch or opening more accounts? If not, a digital signage rest may be in order. Don’t worry. This doesn’t necessarily mean you need to rip everything out and start […]
If you haven’t heard about beacons… you will soon. What are Beacons? Beacons are tiny radio transmitters that search for nearby Bluetooth capable devices like a smartphone or tablet. These transmitters are able to determine the proximity of a device to the beacon itself and send specific triggers to an app on the device. The type of Bluetooth connection the beacons utilize is called Bluetooth Low Energy or BLE. This is the same wireless connection you may use for your wireless headphones or a wireless speaker. BLE can have a range of 150 feet or more. 4.5 million by 2018. […]
Wayfinding Digital Signage in Hospital Whitepaper : The Cost of Getting Lost When’s the last time you were in a hospital? How easy was it to find where you were going? Did you have to ask for directions? 30% of first-time visitors to a hospital will get lost and the cost of this problem is adding up – the cost of getting lost. The growing size and complexity of hospital campuses is a reality. Many patients already feel nervous and scared and the anxiety of getting lost or missing an appointment can be frustrating. Frustrated patients report lower customer satisfaction […]
We’ve heard a lot about the branch transformation in the last few years and a lot of focus has been on the physical redesigning of bank branches… but what about the driver of interaction and transactions within bank and credit union branches? Your employees. Employee communication Employee communication is an important and often overlooked aspect of the branch transformation. Employees who understand their role within a business are overall happier in the workplace, work harder, stay with the company longer, have less work-place accidents and generate more revenue. Siemens reports that a business with 100 employees has an average of […]
Awkward Meeting Room Crasher Have you ever taken a call in the office and needed to get away from all the noise? So you dive into the nearest conference room, only to find that there is a meeting going on and you’ve just interrupted your boss’s boss mid-sentence during a presentation. Or… maybe your company hires in contractors, but you don’t have any free office space so they hole up in conference rooms and now your team doesn’t have a collaborative space to meet. We hear about problems like this from our clients all the time; in fact, we’ve had […]
With less than 6 weeks to Digital Signage Expo we are getting DSE fever here at Convergent. With so many innovative technologies, we’ve had a lot of back-and-forth about what we want to bring to the show. Tablets, and 4K, and beacons… oh my! We’re bringing the best hardware to show off some of our favorite technologies at DSE. Here are some of the things we’ll be toting at DSE 2015: • Demographic Triggering – Utilizing the webcam built in to a tablet, we’ll be able to target market viewers based on gender and age. • iBeacon Integration – We’ll be […]
Digital Signage for Banks and the Branch Transformation. The world of branch banking is rapidly changing. With the growing popularity of online and mobile banking, banks and credit unions need to make the most of the customers who come into branches. Here at Convergent, we understand that problems that modern banks and credit unions face. Our banking digital signage solutions make an impact through engaging, interactive media that let you: · Sell products – Let your customers know of all your offerings on signage strategically placed throughout your branch. You can even target specific clients through time-based play-listing or facial-recognition […]
Best Practices for Implementing Enterprise Digital Signage White Paper There’s a lot to get excited about when talking about digital media, but there are many components to be truly successful. Think of digital media as an iceberg… the upper section that has breached the water is the exiting and sexy features such as interactive media and in-store signage. Below the surface of the water is the reality of a digital media rollout; the management, maintenance and monitoring that is vital to the outcome and sustainability of your system. When you think of digital signage, it’s the really sexy […]
Combination will create leading player in fast growing digital solutions market. OMAHA, Nebraska (October 1, 2013) Ballantyne Strong, Inc. (NYSE MKT: BTN), a provider of digital equipment, screens and managed services as well as specialty lighting equipment, today announced the acquisition of Convergent Corporation and its wholly owned subsidiary Convergent Media Systems, a leading player in digital signage and content creation and distribution systems. Convergent Corporation was a subsidiary of Sony Electronics Inc.